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ACE - I got hacked

If you have gotten your account accessed illegally then we cannot restore anything lost if it was not due to a compromise in Suba Games security. Only if the actual service was compromised, then we can restore aspects of the affected accounts. Any accounts that are compromised due to player negligence or other player related aspects will not get anything restored except the ownership.

If you had your account compromised, please provide the following information:

Sorry, you must be logged in to submit a support ticket.

Login ID:
Server:
Character:
Who scammed you?:
Potential Suspect(s):
Who else knows your account information:
Screenshot Link:
Security Answer:
Favorite Music Genre:
Favorite Color:
IP Address:
Email Address::
Message:

I agree, by not providing the correct information required this ticket will be canceled and become void.

We will not disclose any details to the players regarding all hacker reports and investigations.