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Welcome to Customer SupportACE OnlineACE - Issues and CrashesACE - Player IssuesACE - My characters are gone
ACE - My characters are gone
If you log in and you do not see any characters, you have encountered one of the following.

1: Selected the wrong game server (Characters are server specific).
2: Account may have been compromised. If this is the case, please check out the link provided below.

• ACE - I got hacked
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