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Divine Souls - Missing Cash Shop Item

Cash Shop item(s) purchased for Nine Dragons are timed items which will expire at a set time.

*Note: Cash Shop Item(s) activated will continue to expire while your account is offline. We will not reimburse lost time due to inactivity.

To report missing item(s) you will be required to provided the information below when contacting support

Sorry, you must be logged in to submit a support ticket.

Your Login ID:
Offense/Violation:
Character Name:
Date of Occurrence (mm/dd/yyyy):
Map/Location:
Message:

I agree, by not providing the correct information required it will only delay our investigation process.