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Divine Souls - Cannot login to game

In order for us to start reviewing your issue. You will be required to provide the following information listed below when contacting support

*Note: Please provide a link(url) to any screenshots you may have available in the message box below

Sorry, you must be logged in to submit a support ticket.

Your Login ID:
Offense/Violation:
Character Name:
Date of Occurrence (mm/dd/yyyy):
Message:

I agree, failure to provide us with the information above will terminate your support request.