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ACE - Generic Ticket

This is the form for regular generic tickets regarding ACE Online

Sorry, you must be logged in to submit a support ticket.

Login ID:
Server:
Character Name:
Security Answer:
Favorite Music Genre:
Favorite Color:
Date of Incident:
Time of Incident:
Map of Incident:
IP Address:
Screenshot Link:
Type of Issue:
GM's are aware of issue:
Message:

By accepting this agreement, you adhere to what the support service staff may request. Also by agreeing that you agree that information on the ticket is factual and that the support staff has every right to close the ticket if it does not meet certain specifications.

All tickets sent under the Generic Ticket Label are considered as low priority tickets. If you have urgent issues please use the other ticket forms for ACE Online.